Terms &
Privacy.
Plain English on purpose. The rules exist to keep the studio fair and the water moving; they're not designed to catch anyone out.
Updated June 2026Bookings and cancellations
Book online up to the moment a class starts, space permitting. Cancel free up to 8 hours before class and your credit or session returns automatically. Inside 8 hours, the visit is used; it's how the spot economy stays fair to the waitlist. No-shows count as used visits.
Intro offer
Two weeks unlimited for $49, one per person, ever. Starts on first booking, not at purchase.
Memberships
Monthly, auto-renewing, cancel anytime from your account; access runs to the end of the paid period. We'll always email before a price changes, with at least one full billing cycle's notice.
Class etiquette
Arrive before the start; doors may close at start time for hot classes. Tell your teacher about injuries or pregnancy before class, every class. Phones stay outside the room.
Health declaration
You confirm at signup that you're able to take part in physical exercise and will flag relevant conditions to teachers. Our classes are not medical treatment; see a professional for medical advice.
Special programs
Each carries its own capacity and refund policy, shown at checkout. Retreats: full refund minus deposit to 30 days out; 50% refund inside 30 days; transfers to a friend welcome any time.
Teacher training deposits hold your seat and are non-refundable once the cohort is confirmed. Details are on the schedule page for each upcoming program.
Streams and the library
Access is for the account holder's household, not for rebroadcast. Streams and recorded content are only available while your subscription is active.
Refunds
Where a refund is due it goes back to the original payment method. Where you'd rather have credit, say so; credit never expires while your account is active.
The boring-but-true bits
We may update these terms; the dated copy on this page is always current. California law applies. If a class is cancelled by us, you get the credit back instantly and an email straight away.
Questions? The contact form reaches a human, and the human answers.
Privacy summary
We do not sell, rent, or share your personal data with third parties for their marketing purposes. Cookies on this site are limited to those needed for your booking session and basic anonymous analytics; no advertising cookies are set. To request a copy of your data, correction, or deletion, use the contact form and we will respond within 10 business days.